Notes from the Valley
One man's observations and musing on just about everything and anything.
Sunday, August 4, 2024
The steam from my coffee reminded me of the theme from a classic Western movie
Thursday, August 1, 2024
Coffee and Conversation: Taco Bell looks to expand use of AI
The Taco Bell chain is known for being nimble in its marketing and innovations so its plans to expand its use of AI at its drive-thru operations seems to be a good fit. However, I admit to being skeptical about the reasons the company offers for the move.
I don't frequent fast food outlets much anymore, but I had an interesting experience during my last visit to Taco Bell, about a year and half ago. I was attending a workshop and stopped at Taco Bell, the nearest outlet, during the lunch break. It was a short distance from the meeting location, so I opted to walk rather than drive.
Inside I discovered there was no counter help, no one to greet me or take my order. Instead, there was a kiosk with a display screen, smudged with greasy fingerprints. I used one of the few remaining sanitary wipes to clean the screen and then fumbled my way through placing what I considered to be a simple order.
It took longer than probably necessary. A younger customer could have completed the transaction faster, I thought, but a younger customer probably would have used the drive-thru option. As simple as my order was, I was proud to have successfully placed it, but was annoyed when the device asked me if I wished to add a gratuity to my total purchase. I had yet to see a single employee and couldn't imagine who would have received my tip.
So anyway, I placed my order, the device printed out a receipt that included an order number and instructions to wait for the number to be called. Although I had seen several cars lined up in the drive-thru lane, I was the only customer inside the store. I distracted myself with my smart phone, and a couple of minutes later heard a voice call out the number that was on my receipt.
I looked up and a tray of food was sitting on the counter. I didn't know how it got there. I hadn't seen an employee. No employee stood behind the counter to thank me for selecting Taco Bell for my mid-day meal. I heard what I assumed were people moving around behind a closed door, which I assumed concealed the kitchen area and access to the drive-thru window, but I never actually saw these things.
The food was OK, as fast food goes. I recalled that experience as I read that Taco Bell plans to expand its use of AI. We might be living in the "Brave New World" Aldous Huxley warned us about, but I'm beginning to suspect it's not all that new.
-- Thank you for reading. Feel free to leave a comment or question here, or send an email to kbotterman@gmail.com.
Wednesday, July 17, 2024
A long drive out on Burlington Road
Kevin Botterman photo |
I'm at an age when simple tasks spark memories of past experiences and events, some important, others routine, some that were painful, but many more that were pleasant, and well, memorable to me.
I recently enjoyed one of those moments, while driving out on Burlington Road, a county highway that I once frequently traveled nearly a decade ago, but seldom have reason to use in recent years. On this occasion, I was driving to meet friends from my days at college, including one I had not seen in nearly 40 years.
The view from the driver's seat on this outing was much the same as he had been years ago. Farms still dominated the countryside, along with a few private residences, and a county highway garage. Much of what I could see was exactly what was in place years before, back when I drove Burlington Road twice a week, on Wednesdays, and twice a weekend, two weekends each month.
That was the visitation schedule I followed for more than 14 years in order to spend time with my daughter. Burlington Road was the main county highway connecting my home in Batavia to her's in Hampshire, and I drove that road year-round, in all types of weather conditions, frequently alone, but sometimes with my daughter. It was, on average, a 40-minute drive, one-way.
I thought about those drives as I drove to meet my college friends. And memories of my college days mingled with memories of many car rides with my daughter and the conversations I shared with her.
I was reminded that I am blessed with a happy and positive relationship with my daughter, who is now an adult, well along in her career, satisfied in her chosen profession. I remembered that nearly all of our time together was pleasant and enjoyable, minus some exchanges during her early teen years.
And I was overwhelmed with a sense of gratitude that during all of the miles traveled, during all the hours in our car, my daughter and I never experienced a serious accident or mishap. That alone was a great blessing, and I offer thanks for that.
During those years, I was often sad and reflective while making the return drive home alone, partly because I was already missing my daughter, but mostly because I knew it would be days, perhaps a week before I would see her again.
Still, I recall always feeling grateful for the time I had shared with my daughter as we drove back and forth from her home to mine, out on Burlington Road.
- Thank you for reading. Your comments and questions are always welcome. You may post them here, or send an email to kbotterman@gmail.com
Tuesday, June 11, 2024
Another school year comes to an end
Sunday, April 21, 2024
A few minutes with my dog on a Sunday afternoon
I promised my dog I'd make time to sit with him for at least a few minutes in our backyard this afternoon, and so I did.
The temperatures only reached the low 50s today, but the sun was shining, and Otto and I were warm and comfortable.
And so we sat. I rubbed the underside of his snout, and he seemed to like that. There were few distractions. No cell phone. No visitors. A passing vehicle could be heard on the street out front, and birds sang in the trees above.
But beyond those noises, Otto and I sat undisturbed.
It took me several minutes to get comfortable with the near silence, but before long I found myself content to lounge in the warmth of the sun in the quiet company of an old dog who asked for nothing more than to have his chin gently rubbed. And that was the best part of my day.
-- Thank you for reading. Your comments and questions are always welcome. You may post them here or send an email to kbotterman@gmail.com.
Wednesday, March 27, 2024
Siskel & Ebert and 'Opposable Thumbs'
The production remained at WTTW, but went through a number of name changes as it grew in popularity and influence - "At the Movies," "Sneak Previews," and "Siskel and Ebert." Singer offers details about the internal struggles that accompanied each name change and other show changes, for those interested. Readers learn how Siskel and Ebert came up with the now famous "thumbs up" (or down) manner of endorsing a film for viewing.
Tuesday, January 30, 2024
State's journalism task force issues final report
The Illinois Local Journalism Task Force recently released its final report.
The task force was created by law in 2021 and looked at the state of local newspapers and journalism in Illinois. The report details the findings, which are not surprising to anyone who has followed the newspaper industry during the past couple of decades.
The report also includes some suggestions for helping the industry. As one might expect those suggestions involve tax credits, grants, and government subsidies. None of the recommendations involve purely market-oriented solutions. That's a pity, I think.
The report is 22-pages long, including the appendix and a list of the task force's members, which alone is worth reading, and sheds some light as to the final recommendations, I think.
The report all but ignores the many important factors that contributed to the decline of newspapers and that continue to contribute to the slow death of legacy "journalism." Of course, it is the product of a government panel, so one ought to expect some serious flaws.
For a better read about the challenges to local journalism, one that provides market-proven success stories, I suggest "Beacons in the Darkness" by Dave Hoekstra, an Illinois based writer and recovering newspaper man.
-- Thank you for reading. Your comments and questions are always welcome. Kevin Botterman